Privacy policy
Privacy Policy
At Smellify, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use and protect personal information when you visit our website, place an order or otherwise interact with us.
Information We Collect
Depending on how you interact with us, we may process information including:
- name
- billing and delivery address
- email address
- telephone number
- order and transaction information
- payment-related information
- device and browser information
- IP address
- website usage and cookie information
- communications with our customer service
Payment card information may be processed directly by our payment providers and may not be stored directly by Smellify.
Why We Process Your Information
We may use personal information to:
- process and deliver orders
- process payments
- communicate regarding orders
- provide customer support
- manage returns and complaints
- prevent fraud and misuse
- comply with legal and accounting obligations
- improve our website and services
- send marketing communications where permitted
Service Providers
We may share necessary information with companies that help us operate our business, including payment providers, Shopify, shipping and logistics providers, IT providers and other service providers.
These parties receive information only where necessary for the relevant service or where otherwise permitted by law.
International Transfers
Some service providers may process information outside Sweden or the European Economic Area.
Where required, appropriate legal safeguards are used for such transfers.
How Long We Keep Information
We retain personal information only for as long as necessary for the purposes for which it was collected and to meet applicable legal, accounting and regulatory requirements.
Your Rights
Depending on applicable data-protection law, you may have rights including the right to request access, correction, deletion, restriction of processing, data portability or to object to certain processing.
You may also withdraw consent where processing is based on consent.
You also have the right to lodge a complaint with the relevant data protection authority.
Cookies
Our website may use cookies and similar technologies for functionality, analytics, personalisation and marketing.
Where consent is legally required, non-essential cookies will be used in accordance with your consent choices.
Contact
Smellify
Email: store.smelify@gmail.com
Last updated: 16 September 2026