Shipping policy

Shipping Policy

At Smellify, we aim to process and deliver your order as quickly and securely as possible.

Sweden

Orders within Sweden are normally delivered within approximately 3–4 business days.

Delivery times are estimates and may occasionally be affected by weekends, public holidays, high order volumes, carrier delays or circumstances outside our control.

European Union

We also ship to selected countries within the European Union.

Available shipping methods, shipping costs and estimated delivery times will be shown at checkout.

Free Shipping

We offer free shipping on orders over 600 SEK where stated on our website.

For orders below the free-shipping threshold, the applicable shipping charge will be displayed before checkout.

Order Processing

Orders are processed on business days.

Once your order has been dispatched, you may receive tracking information where tracking is available for the selected shipping method.

Incorrect Address

Customers are responsible for providing complete and accurate delivery information.

If an order cannot be delivered because an incorrect or incomplete address was provided, additional shipping costs may apply before the order can be resent.

Please contact us as quickly as possible if you notice an error in your delivery details.

Unclaimed Parcels

If a parcel is returned to us because it was not collected, we will contact you regarding the available options.

Where permitted by law, reasonable costs associated with an unclaimed shipment or reshipment may be charged to the customer.

Damaged or Missing Shipments

If your shipment arrives visibly damaged, or if there appears to be a problem with your delivery, please contact us at store.smelify@gmail.com and include your order number.

Contact

Smellify
Email: store.smelify@gmail.com